We're Here to Help

How Can We Help You?

Our support team is ready to assist you with any questions about Ellifo — from getting started to custom document templates.

Our team usually responds within 2 hours during school hours
Customer Support Illustration
Get in Touch

Multiple Ways to Reach Us

Choose the option that works best for you

Call / WhatsApp

Talk to a human for immediate assistance. Available 9 AM - 6 PM, Mon-Sat.

+91 7709196316 Chat on WhatsApp

Email Support

Send us your queries, custom design requests, or feedback.

area.xperties@gmail.com

Response within 2-4 hours

Live Chat

Chat instantly with our support team during business hours.

Typically replies in < 5 mins

Send Us a Message

Fill out the form and our support team will get back to you as soon as possible.

+91 98765 43210
area.xperties@gmail.com
Pune, Maharashtra, India
Quick Answers

Frequently Asked Questions

Find quick answers to common questions

How quickly do you respond to support queries?

Our team typically responds within 2 hours during school hours (9 AM - 6 PM, Monday to Saturday). For queries submitted outside business hours, we respond by the next business day.

Do you offer custom template design services?

Yes! If your school has a specific document format, share it with us via email, and our team will convert it into a smart template for you. This is included in our custom template service.

Can I get a demo before purchasing?

Absolutely! We offer free live demos for schools. Contact our support team to schedule a 15-20 minute walkthrough of Ellifo's features.

What if I forget my password or face login issues?

Use the "Forgot Password" link on the login page. If you still need help, email us at area.xperties@gmail.com, and we'll resolve it within 2 hours.

Is there a phone number for urgent issues?

Yes, for urgent matters, you can call or WhatsApp us at +917709196316. Our support team is available during school hours.

Our Office

Pune,

maharashtra,

India

Visit us by appointment only

Support Hours

Monday - Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 4:00 PM

Sunday: Closed (Email support only)

Emergency support available 24/7 for critical issues

Still Have Questions?

We're just a message away. Reach out to us anytime, and we'll make sure you get the help you need.